Everything you need before you book.
The customer FAQ uses the same structure as the provider FAQ, so help stays consistent on both sides of ServiceHub.
Quick answers.
ServiceHub helps you find and contact independent professionals like photographers, DJs, makeup artists, trainers, tutors, and other local experts directly.
Search by service or city, open the listing you like, and send an inquiry. Once the provider accepts, both sides can connect directly and finalize the booking.
No. Browsing listings and sending inquiries is free for customers.
No. ServiceHub does not sit between you and the provider for payments. You discuss pricing and pay the provider directly.
You can review listing details, photos, reviews, and verification indicators when available. We recommend checking portfolios, discussing requirements clearly, and confirming pricing before booking.
Yes. You can send inquiries to multiple providers so you can compare responses, pricing, and availability before deciding.
Contact details unlock after a provider accepts your inquiry, so both sides can continue the conversation directly.
Payments happen directly between you and the provider using whatever method you both agree on, such as UPI, cash, or bank transfer.
ServiceHub does not manage customer payments or contracts, so changes and cancellations should be discussed directly with the provider before confirming the booking.
Start by resolving it directly with the provider. Keep written proof of pricing, scope, and timelines so expectations stay clear from the start.